Privacy
policy
What information we collect with care.
When you use Nurphy Nannies, we may collect basic information such as your name, email address, phone number, location, preferences about childcare, and any details you choose to share with us to match families and nannies safely. We may also collect technical data like IP address, browser type and pages visited for security and analytics, always in a way that does not intentionally identify you more than necessary.
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How we use your data to support families and nannies.
We use your personal data mainly to provide and improve our services: to answer your enquiries, help you find a nanny or a family, manage bookings, send you important updates about our service, and only if you agree, share tips or news that may be useful for you. We also use aggregated and anonymised data to understand how our website is used and to make Nurphy Nannies safer and easier to navigate.
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When we share your information (and when we don’t).
We never sell your personal data. We may share some details with trusted third parties who help us run our service, such as hosting providers, payment processors, or tools we use for communication and bookings, always under contract and only with the information they strictly need. When it is necessary to connect families and nannies, we share only the relevant details for that purpose. We may also disclose information if the law requires it or to protect our rights, safety, or the safety of others.
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Your rights, your data, your choice.
You have the right to know what data we hold about you, to correct it if it is inaccurate, to ask us to delete it when it is no longer needed, and to object to certain uses such as marketing. You can also withdraw your consent at any time for communications that are based on it. To exercise your rights or ask questions about your data, you can contact us at [your privacy email here], and we will do our best to respond in a clear, kind and timely way, always within the limits set by applicable data protection laws.
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Last updated: February 15, 2022. This cookies policy applies to citizens of the European Economic Area.